Used to organize large amounts of data into groups or clusters, and build a group consensus.
- Can be effective to organize ideas from a diverse set of individuals working on a complex problem
- Important to phrase the issue or problem as full sentence.
- First just post all ideas randomly, then the group sorts and organizes, then headings are agreed to and added to each group.
- Can be helpful to have the headers in a logical sequence
- Outliers are ok
- Can be used for creating or developing personas
- Helps discover the most important parts of a problem
- Allows free and creative thinking without constraints
- Also called KJ Method after it’s creator
- Define the problem (be sure it’s the right problem)
- Create labels: goals for example or facts, concepts, etc.
- Organize the labels into a few categories with names
- Group adds sticky notes as appropriate.
Follow Through Process:
- Don’t leave the sticky notes up on the wall for a long period
- Use of a cause and effect diagram