Facilitator Role

Focused on process with appropriate tools and techniques, and less on content where the team is the subject matter expert.

  • Substantially neutral
  • Develop Design Thinkers vs. Designers
  • Support trusting and collaborative group relationships
  • Help clarify goals
  • Engages everyone and their contributions throughout the workshop
  • Stay on track: time, topic, and goal
  • Supports effective decision making
  • Must be acceptable as a¬†facilitator¬†to all members
  • Should engage in a way that decreases the group’s dependence on the facilitator over time
  • Like a project manager, the facilitator helps select the appropriate process set.
  • Take a systems approach (Systems Thinking)
  • The group is the client